Looplytic Terms of Service & Payment Agreement
About Looplytic
Looplytic is a smart survey builder that dynamically adjusts questions based on responses, ensuring personalized and relevant interviews. Users provide a website URL for context, a main question, and optional details such as question limits or incentives. Respondents answer interactively, with questions evolving based on their previous responses. Interviewers can efficiently manage multiple forms and track responses in one place.
By streamlining data collection, Looplytic helps businesses and individuals gather more meaningful insights, improving decision-making and user engagement.
By creating an account or using Looplytic's services, you agree to these terms along with our Privacy Policy and Refund Policy. Please take a moment to review these documents.
1. Service Agreement
- We offer both a free version with basic features and a paid version with enhanced functionality.
- We encourage you to try our free version first to ensure our service meets your needs before upgrading.
- Instead of a trial period for paid subscriptions, we provide the free version for evaluation.
2. Payment Terms
- Subscription payments begin when you upgrade and are processed on a recurring basis.
- By subscribing, you authorize recurring payments until you choose to cancel.
- Service access begins immediately upon payment completion.
- Please keep your payment information up to date to avoid any service interruptions.
3. Refund & Payment Policy
- Subscription payments are processed as specified during purchase.
- We encourage reaching out to our support team first if you have any payment concerns.
- Our free version is available to help you evaluate the service before subscribing.
- Please contact team@looplytic.com for any billing questions or concerns.
4. Subscription Management
You can manage your subscription settings at looplytic.com/profile → Manage Subscription
- Subscription changes apply at the next billing cycle.
- You'll maintain access to paid features through the end of your current billing period.
- We process billing cycles in full to keep our pricing simple and transparent.
5. Service Considerations
We're happy to work with you in these situations:
- Technical difficulties that significantly impact service access
- Billing discrepancies or unexpected charges
Helpful Definitions
- Subscription – Your access to premium features through regular payments
- Free Version – Basic access to Looplytic without payment
- Paid Version – Full access to all features through subscription
- Billing Cycle – The period between payments (monthly or annual)
- Service Access – Your ability to use Looplytic's features
Questions? Contact our support team at team@looplytic.com
These terms are effective as of January 1, 2025. We may update these terms periodically to better serve our community. Please review them occasionally to stay informed.